Terms and Conditions

Effective Date: [Insert Date]

Welcome to Captral. These Terms and Conditions govern your use of our website and services. By accessing or purchasing from www.captral.com, you agree to comply with the terms outlined below.

1. Use of the Website

  • You must be at least 18 years old to use or make purchases from this website.

  • All information provided must be accurate and complete.

  • You agree not to use this website for any illegal or unauthorized purpose.

2. Products and Pricing

  • All prices are listed in INR (₹) and are inclusive of applicable taxes unless otherwise mentioned.

  • Product images are for illustrative purposes. Actual product appearance may vary slightly.

  • We reserve the right to modify or discontinue products without notice.

3. Orders and Payment

  • Orders are confirmed only after successful payment.

  • We use secure payment gateways. Your financial details are not stored on our servers.

  • Captral reserves the right to cancel any order at our discretion, with a full refund provided if applicable.

4. Shipping and Delivery

  • Orders are shipped within 2–7 business days depending on product availability and delivery location.

  • Delivery timelines are approximate and may be affected by external factors.

  • Tracking details will be shared once the order is dispatched.

5. Returns and Refunds

  • Return requests must be made within 7 days of delivery for damaged or defective products.

  • Products must be unused, in original packaging, and accompanied by proof of purchase.

  • Approved refunds will be processed to the original payment method within 5–7 business days.

6. Intellectual Property

  • All content on this website (images, designs, logos, and text) is the intellectual property of Captral.

  • You may not copy, reproduce, or distribute any content without written permission.

7. Limitation of Liability

  • Captral shall not be liable for any indirect or consequential damages resulting from the use or inability to use our products or services.

8. Governing Law

  • These Terms shall be governed by the laws of India, and any disputes will be handled under the jurisdiction of courts located in Sehore, Madhya Pradesh.

9. Changes to Terms

  • Captral may update these Terms at any time. Continued use of the website indicates acceptance of the new Terms.

10. Contact Us

For any queries or support, please contact:

Captral
Email: info@captral.com