Shipping Policy
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At Captral, we are committed to delivering your favorite sculptures and photo frames safely and on time. Below is our detailed shipping policy:
📦 Order Processing Time
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All orders are processed within 1–3 business days.
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Orders are not shipped or delivered on Sundays or public holidays.
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In case of high demand or custom products, processing time may extend. You will be notified via email or SMS.
🌍 Shipping Coverage
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We currently ship across India.
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For international orders, please contact us directly at info@captral.com.
🚛 Delivery Time
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Standard delivery takes 3–7 business days depending on your location.
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Remote areas may require additional days.
💸 Shipping Charges
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Free Shipping on all orders above ₹999.
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Orders below ₹999 may incur a nominal shipping fee, shown at checkout.
🔎 Order Tracking
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Once shipped, you will receive a tracking number via email or SMS.
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You can track your package on our shipping partner’s website.
📬 Delivery Issues
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If your package is delayed, damaged, or lost, please contact us within 48 hours of delivery attempt.
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In case of incorrect address or non-availability, the order may be returned to us. Re-shipping charges may apply.
📞 Contact Us
For any queries related to shipping, feel free to reach us at:
📧 Email: info@captral.com